How can I cancel roundtrip flights consisting of two one-way flights?

If your trip consists of two one-way tickets with one of the flights operated by a low-cost airline and you need to cancel your flight, please proceed as follows:

• Call us to check for available options;
• Call the low-cost airline to cancel your booking;
• Call us back to complete the cancellation with the other airline in your trip.

If both one-way tickets are operated by a low-cost airline, please contact the airline directly.