How to check the fare rules in "My Account"?

To check the fare rules, please

Enter "My Account".
Choose the corresponding booking in "My Orders".
Follow the link "Fare rules (ticket changes/refund)".

In the opened window you may get familiarized with the complete fare rules. Please read them carefully because they contain the conditions of return or exchange of ticket (penalties, surcharges, and terms) and other limitations.

You may change language in the right upper corner of the window.

How can I get the itinerary receipt?

What do I need to know when I take a connecting flight?

How do I enter passenger information when creating a booking?

Can I change date or itinerary in my booking?

Can I change or correct my name or sex in my ticket?

How can I correct a mistake in my ticket?

How сan I pay for changes?

How can I cancel the booking?

What should I do in the event of unforeseen changes?

What you need to know upon purchase of a low-cost flight

How can I use the bonus card from the airline?

Can I select a seat on the plane?

Will I have an in-flight meal?

Can I select a special meal?

How to check in for the flight?

How can I check in for the flight online?

Where the booking reference number and the e-ticket number may be found?

How can I get the boarding pass?

What if I can't print out my itinerary receipt or check in for the flight online?

How to find baggage allowance?

What is the checked baggage allowance?

What is the limit of carry-on baggage?

What may not be transported in the carry-on baggage?

How to book carriage of sport equipment?

Baggage on code-sharing flights

Travel with animals

How to buy a ticket for child?

What ticket is required for an infant (0–2 years old)?

What ticket is required for a child (2–12 years old)?

How much does it cost to make changes in my ticket?

How can I cancel roundtrip flights consisting of two one-way flights?